Terms & Conditions Mega99 — Terms of Use for Malaysia's Digital Entertainment Platform

To register and use the mega99 platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Residents or individuals accessing the platform from Malaysia.
• Not currently on any self-exclusion list or exclusion order imposed by any relevant authority.
• Has never had an account at mega99 terminated due to fraud, bonus abuse, or any prior breach of terms.
• Acting on your own behalf and not on behalf of any other individual or entity.

Mega99 reserves the right to request age verification at any time. Accepted documents include a MyKad, a valid Malaysian passport, or an active driving licence. Accounts that are unable to verify their age within the specified period will be temporarily suspended until verification is complete.

Registering a mega99 account is free and open to all individuals who meet the eligibility requirements above. During registration, you are required to provide accurate, complete, and up-to-date information.

• One account only: Each individual is permitted to hold only one (1) active account on mega99. Owning multiple accounts — whether under your own name or using another person's identity — is a serious violation that will result in the termination of all associated accounts and forfeiture of any existing balances.
• Accurate information: You must provide your full name, an active Malaysian phone number, and truthful personal details. False or misleading information may result in withdrawal rejection and account termination.
• Password: You are responsible for choosing a strong password and keeping it confidential. mega99 will never request your password through any communication channel.
• Phone number verification: Registration requires verification via an OTP sent to the registered Malaysian phone number.

Mega99 reserves the right to decline registration applications or suspend existing accounts if there are reasonable grounds to believe that the information provided is false, incomplete, or misleading.

Mega99 supports a range of local Malaysian payment methods for players' convenience. All financial transactions are processed securely using 256-bit SSL encryption.

Accepted deposit methods: Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay.

• Minimum deposit: RM 20 per transaction.
• Daily maximum deposit: RM 50,000 (adjustable via the player's deposit limit settings).
• Deposit processing time: Instant to 5 minutes depending on the payment method.
• Minimum withdrawal: RM 50 per transaction.
• Maximum daily withdrawal: RM 100,000 (subject to compliance with verification requirements).
• Withdrawal processing time: 5 to 15 minutes for fully verified accounts.

All withdrawals will be processed to the same account or e-wallet used for the deposit. mega99 does not process withdrawals to third-party accounts. Players may be required to complete a Know Your Customer (KYC) process before their first withdrawal or when cumulative withdrawal amounts exceed a certain threshold.

Mega99 reserves the right to request additional verification documents before processing large withdrawals. This is a protective measure to safeguard player account security and ensure anti-money laundering (AML) compliance.

Mega99 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to wagering requirements (rollover requirements) clearly stated in each promotional offer.

• Welcome Bonus: Available to new members making their first deposit. Wagering requirements and validity periods are stated on the respective promotions page.
• Daily/Weekly Deposit Bonus: Active players are eligible for a range of periodic deposit bonuses. Eligibility criteria vary depending on the current offer.
• Rebate & Cashback: mega99 VIP members are entitled to daily rebates and weekly cashback, credited automatically with no manual claim required.
• Free Spin: Free Spins for selected slots are awarded as part of promotions. Winnings from Free Spins are subject to the wagering requirements stated in the respective promotion.

Mega99 strictly prohibits bonus abuse in any form, including but not limited to: using multiple accounts to claim bonuses, arbitrage betting that exploits bonuses to guarantee risk-free profits, or collusion between players to meet bonus wagering requirements.

If mega99 detects or has reasonable grounds to believe that bonus abuse has occurred, mega99 reserves the right to void the relevant bonus, recover any winnings obtained through such abuse, and suspend or terminate the accounts involved.

All games on mega99 are conducted in accordance with the respective game rules set by licensed game providers. Players are expected to familiarise themselves with the rules of each game before playing.

• Game fairness: All slot and table games at mega99 use a certified, independently audited Random Number Generator (RNG) to ensure fair and random outcomes.
• RTP (Return to Player): The return-to-player (RTP) rate for each game can be found in the respective game information. mega99 does not manipulate or alter the RTP values set by the game providers.
• Technical disruption: If a game round is interrupted due to a technical issue or loss of internet connection, the outcome recorded in the mega99 system shall be final. Any incomplete bets at the time of the disruption will be settled once the connection is restored.
• Sports Betting: For Sports Betting markets including Malaysian Super League football, EPL, BWF badminton, and cricket, all odds are based on current market rates and are subject to change before a match begins. Accepted bets are binding.
• Bet cancellation: mega99 reserves the right to void any bets placed as a result of technical errors, incorrectly displayed odds, or other exceptional circumstances. In such cases, the original stake will be refunded to the player's account.

Players suspected of using automated software (bots), exploit tools, or any other unauthorised means to gain an unfair advantage in games will have their accounts suspended immediately pending investigation.

The security of your account is a shared responsibility between mega99 and the player. mega99 provides robust security infrastructure, but players must also take protective measures on their own end.

• Password: Use a strong, unique password that combines uppercase letters, lowercase letters, numbers, and symbols. Change your password regularly and never reuse it across other platforms.
• Two-factor authentication (2FA): mega99 recommends enabling two-factor authentication on all accounts. This feature adds an extra layer of security even if your password is compromised.
• Login credential confidentiality: Never share your username or password with anyone, including family members and friends. mega99 will never ask for your password via email, Live Chat, or any other channel.
• Suspicious activity: Report any suspicious account activity to the mega99 support team immediately via support@mega99.click or 24/7 Live Chat.
• Inactive accounts: Accounts showing no activity for 12 consecutive months may be subject to an inactivity maintenance fee of RM 10 per month, following prior notification to the player.

Mega99 uses 256-bit SSL encryption for all data communications and complies with the latest industry security standards. However, mega99 is not liable for any losses arising from a player's own negligence in safeguarding their account credentials.

Mega99 reserves the right to suspend or terminate any player's account at any time for reasonable cause, including but not limited to:

• Violation of any terms and conditions set out in this document.
• Suspected or confirmed fraud, money laundering, or other illegal activities.
• Registering multiple accounts or using another person's identity.
• Abuse of bonuses or promotions in any form.
• Use of unauthorised software, bots, or exploit tools to gain an unfair advantage.
• Inappropriate, threatening, or harassing behaviour towards staff or other players.

In the event of account termination due to a breach of terms, mega99 reserves the right to forfeit any bonuses and winnings associated with the breach. For accounts with a legitimate balance unrelated to the breach, mega99 will endeavour to return that balance once the investigation is concluded.

Players may also close their own account at any time by contacting the mega99 support team. Before closing, please ensure all pending withdrawals have been processed. Once an account is closed at the player's own request, any remaining balance will be returned via the payment method used for the last deposit.

Mega99 collects and processes players' personal data solely for the purposes of providing platform services, processing financial transactions, fulfilling legal compliance obligations, and improving the user experience.

• Data collected: Full name, phone number, financial transaction details, game history, and platform usage data.
• Data usage: For platform operations, payment processing, identity verification (KYC), AML compliance, and service communications.
• Data sharing: mega99 does not sell or rent players' personal data to third parties. Data may be shared with payment service providers as necessary to process your transactions.
• Player rights: You have the right to access, correct, or request deletion of your personal data by contacting support@mega99.click.

For full details on how mega99 handles your personal data, please refer to mega99 Privacy Policy which forms part of this platform's terms of use.

Mega99 is committed to responsible gaming and the well-being of all players. Our platform offers a range of tools to help players stay in control:

• Deposit limit: Set your own daily, weekly, or monthly deposit limits in your account settings. Reduced limits take effect immediately; increased limits are subject to a 24-hour waiting period.
• Play time reminder: Receive automatic notifications after a set play session to remind you to take a break.
• Temporary self-exclusion: Block access to your account for 1 day, 1 week, 1 month, 3 months, or 6 months. An exclusion period cannot be shortened once it has begun.
• Permanent self-exclusion: The option to permanently close your account is available. This action cannot be reversed.

Mega99 encourages all players to play within their means and to treat gaming purely as entertainment, not as a source of income or an escape from financial difficulties. If you or someone you know has a gambling problem, please contact Talian Kasih: 15999 for confidential and free professional assistance.

For more information on mega99's responsible gaming policy and tools, please visit Responsible Gaming us.

If you have any questions, concerns, or complaints regarding these terms and conditions or any aspect of the mega99 platform, our customer support team is available 24 hours a day, 7 days a week.

Disclaimer: These terms and conditions are governed by the applicable laws of Malaysia. Any dispute arising from or in connection with the use of the mega99 platform will be resolved through procedures established by mega99. These terms are final and binding on all users of the mega99 platform. The Bahasa Melayu version is the official binding version for all Malaysian players. Last updated: January 2026.